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Fitment, delivery or what happens next. Start with the team at CarLoop.
Call parts support
855-451-2904 ↗PARTS & ORDERSSend us a message
parts@carloop360.com ↗DEALER PARTNERSPut your parts to work
Contact onboarding ↗The details
that matter.
Tell us the part or order you need help with. Keep sensitive payment information out of your message.
Need a hand? Contact CarLoop ↗01Parts and order support+
Email parts@carloop360.com or call 855-451-2904. Include the exact part number and, for an existing purchase, the order number. General CarLoop support is also available at support@carloop360.com.
02Fitment questions+
Include the vehicle year, make, model, engine and relevant options. Support may request additional vehicle information through an appropriate channel. Do not assume a part fits until the application is confirmed.
03Delivery or damage questions+
Include the tracking number, affected item and photographs of the package and label. Keep the packaging while the issue is reviewed.
04Returns+
Request authorization before sending anything back. The authorized return location is supplied with the RMA and may differ from the shipping origin.
05Dealer partnerships+
Contact partners@carloop360.com with your dealership name, location and inventory-feed questions. View the dealer information page for the onboarding process.
06Business contact address+
CarLoop · 8801 Fast Park Dr, Suite 301, Raleigh, NC 27617. This address is not a public parts counter or blanket authorization for returns.
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