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Find your order

The live service must verify your access before showing recipient or order details.

What each status means

  1. Preparing: stock is confirmed and the package is being prepared.
  2. Label created: a label exists; the carrier may not have the package yet.
  3. Carrier accepted: the carrier has scanned the package.
  4. In transit: the shipment is moving through the carrier network.
  5. Delivered or exception: follow the carrier update and contact support if needed.

Split orders have a separate record for each package.